Customer complaints

What customers complain about in dry dog food reviews

Digestion is the most common complaint in dry dog food reviews: 710 negative mentions, 32.6% of the 2,178 negative mentions that Amazon counts for 7 widely reviewed dry dog foods. Taste (671) and value for money (255) follow. Adlicio read the counts on 12 November 2026.

Updated

At a glance

Products read
7
Ratings on those products
107,335
Topic mentions counted
11,365
Negative mentions
2,178 (19% of all mentions)
Top complaint
Digestion (710)
Most one-sided topic
Non-perishable: 73% of its mentions are negative
Source
Amazon review highlights, read with Adlicio on 12 November 2026
Ranked

The most common dry dog food complaints, ranked

The most common dry dog food complaints, ranked
Complaint topicNegative mentionsShare of all negative mentionsNegative share of the topicProducts
Digestion71032.6%44%7 of 7
Taste67130.8%14%7 of 7
Value for money25511.7%24%4 of 7
Allergic reaction1105.1%47%2 of 7
Quality954.4%8%1 of 7
Non-perishable884%73%1 of 7
Effectiveness683.1%16%5 of 7
Ingredients552.5%11%5 of 7
Purchase472.2%46%2 of 7
Health and nutrition291.3%3%6 of 7

7 smaller topics are not in the table. They add up to 50 negative mentions (2.3%).

In buyers' words

What the complaints sound like

Lines from Amazon reviews of these products, as written. Amazon shortens them with "...".

“...Something has changed. It is making my dog sick. She actually turns her head away when I put it in front of her.”
Digestion · Purina Pro Plan High ProteinRead the review on Amazon ↗
“Not sure what happened with this bag! My 3 dogs have had diarrhea for over a week now since this bag arrived!...”
Digestion · Blue Buffalo Life Protection Formula, ChickenRead the review on Amazon ↗
By product

Complaints by product

Complaints by product
ProductAmazon ratingRatingsNegative mentionsTop complaint
IAMS Proactive Health Minichunks, Chicken4.732,218344Digestion (177)
Blue Buffalo Life Protection Formula, Chicken4.729,726782Taste (292)
Nutrish Real Chicken & Veggies4.615,767470Digestion (197)
Taste of the Wild High Prairie4.613,000256Taste (111)
Purina Pro Plan High Protein4.77,443127Digestion (53)
Nutro Natural Choice Adult, Chicken & Brown Rice4.75,86675Digestion (25)
Diamond Naturals Large Breed Adult, Chicken & Rice4.63,315124Taste (62)
Method

How these numbers were made

On every product page, Amazon groups what reviewers write into topics and counts how many reviews mention each topic in a positive or a negative way. Adlicio read those counts for 7 dry dog foods on 12 November 2026 and added them up. Nothing is estimated.

The products are 7 widely reviewed dry dog foods on Amazon US, each with at least 2,000 ratings. This is a sample, not every product in the category.

Amazon shows at most 8 topics for a product, so a topic that is missing for a product is not counted for it. One review can count under more than one topic.

Amazon names the same topic in different ways. These were put together: Digestion (Digestibility, Digestion, Digestive ability, Digestive effects, Digestive performance, Stomach sensitivity); Taste (Dog approved, Pet preference, Taste); Health and nutrition (Health benefits, Healthiness, Healthy, Nutrition).

Get this for your own product

Connect Adlicio to Claude or ChatGPT, paste an Amazon product link and get its complaint topics with counts and review lines for each topic. It works the same way for a competitor's product.

FAQ

Dry Dog Food complaints FAQ

What do customers complain about most in dry dog food reviews?

Digestion. It has 710 negative mentions, 32.6% of all negative mentions across 7 widely reviewed dry dog foods on Amazon (November 2026). Taste has 671 and value for money has 255.

Which dry dog food complaint is the most one-sided?

Non-perishable. 73% of the reviews that mention it are negative (88 of 121).

Where do these numbers come from?

From Amazon's review highlights. For each product, Amazon groups what reviewers write into topics and counts the positive and the negative mentions. Adlicio read those counts on 12 November 2026 and added them up for 7 products.

Can I get the same data for my own product?

Yes. Connect Adlicio to Claude or ChatGPT and paste the product's Amazon link. The answer has the topics with their counts and review lines for each topic. Amazon research needs the Starter plan or higher.

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