Find the subreddits where your customers hang out.
Skincare
How to research customers on Reddit
Reddit is the largest public archive of people talking about products with nobody selling to them. In the right subreddit your customers ask what to buy, review what they bought, and complain about what let them down, in their own words and at length. That makes it the best free source of the three things every ad needs: the pain that starts the purchase, the objection that stalls it, and the outcome that closes it.
The catch is finding the right rooms. Reddit search rewards exact keywords, not niches, so most brands never get past the two or three obvious communities. The directory above fixes that: each niche maps to the subreddits where those buyers are genuinely active, with a size tier so you know whether you are reading a broad market or a devoted corner of it. Use the large subs to spot which themes repeat, and the niche subs for the sharp vocabulary and brand-level opinions.
Once you are inside, read comments, not posts. Sort a subreddit by top posts of the month, open the question and review threads, and collect the comments that carry emotion or specificity. Ten strong threads usually hold more usable customer language than a focus group, and it costs you nothing but the reading time.
Or skip the reading time. This tool finds the rooms, and Adlicio does the mining: its Reddit comment scraper pulls the comments from any thread or subreddit you point it at and ranks them into angles and hooks you can run. See pricing for what it unlocks.
Subreddit finder FAQ
How do I find the subreddits where my customers hang out?
Are big subreddits or niche subreddits better for research?
What should I look for once I am inside a subreddit?
Can I just post about my product in these subreddits?
How do I turn subreddit comments into ad angles?
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You know where they talk. Now hear what they say.
Try Adlicio free. Adlicio scrapes the comments from any subreddit or thread and ranks them into the angles and hooks your next ad needs.
Free to start. No credit card.